They often have in-house watchmakers who can restore the timepiece to working condition for resale.
If a Rolex is severely damaged beyond repair, it may still be valuable for its raw materials, particularly if it is made of gold or platinum. who buys broken rolex watches
Private collectors and "flippers" (people who buy, repair, and sell for profit) frequent platforms like eBay or Chrono24 looking for "project" watches. Where to Sell Your Broken Rolex? - Jaztime Blog They often have in-house watchmakers who can restore