The WD My Cloud Desktop App has been discontinued and is officially considered End of Life (EOL), with support for OS 3 ending in April 2022, causing connectivity issues with modern systems. Western Digital now recommends transitioning to native OS drive mapping, the MyCloud.com web portal, or the My Cloud OS 5 app for accessing network-attached storage. For a detailed look at the software's capabilities, visit PCMag . MyCloud App? - My Cloud OS 3 - WD Community