Norton.com 💯 Official
This report outlines the various ways to report security threats, incorrect detections, and general feedback to norton.com.
If a legitimate file or website is being blocked, you can request a re-evaluation: norton.com
: If you use the Norton 360 mobile app , you can use the Safe Call feature to report junk or scam calls for evaluation. This report outlines the various ways to report
: Before reporting a service failure, check the official status to see if there is a known outage. Managing Your Account If you need to report changes or cancel services: Submit a file or URL to Norton for review Managing Your Account If you need to report
: Forward any suspicious calendar invites related to fake billing as an attachment to spam@norton.com and then delete the event. Correcting Incorrect Detections (False Positives)
: Use the Norton Submission Portal to submit a URL or file for review if it was not detected by your software.
If you encounter suspicious emails, files, or websites, use these direct reporting channels to help Norton improve its protection:
