: Click on the Email icon or tab on the home screen.
: Sending a VideoGram (usually requires more than one). jpay buy stamps
: Stamps are usually tied to the specific incarcerated individual you purchased them for and cannot always be moved between different contacts. : Click on the Email icon or tab on the home screen
To buy stamps on JPay , you must have an active account with a linked incarcerated contact. Stamps are the virtual currency used to send emails, photos, and VideoGrams through the platform. 💳 Quick Steps to Buy Stamps To buy stamps on JPay , you must
: Ensure your billing address matches exactly what is on file with your bank. Some prepaid cards may not be accepted.
: Choose the person you want to message from your "Incarcerated Individual" list.
: If you encounter errors, you can contact JPay Customer Support at 1-800-574-5729 . If you'd like, I can help you: Find the exact pricing for a specific facility Learn how to send a VideoGram Set up a recurring stamp subscription (if available)