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For further assistance, merchants often visit the Square Support Center to find specific articles on item management and reporting.
Items created as "Custom Amounts" during a sale are often categorized differently in reports and may not show the specific "item name" you typed at the time of the transaction. IMG_6490.jpg
Based on the image filename provided, "IMG_6490.jpg" appears in a context related to troubleshooting the and Dashboard . Users have previously shared this specific image to illustrate issues where custom item names or amounts were not correctly populating on their merchant interface. For further assistance, merchants often visit the Square
The following article serves as a guide for Square merchants experiencing similar display issues or those looking to ensure their items are correctly configured for both the mobile app and online dashboard. Users have previously shared this specific image to
The most frequent culprit is a simple delay in synchronization between your mobile device and Square’s servers.
If you use variations (e.g., Small vs. Large), ensure the "Item Name" is filled out at the top level, as Square sometimes defaults to the variation name only if the main title is missing.
To prevent your transactions from appearing as generic "Custom Amount" entries, follow these best practices found in the Square Community: