Boost will send you a trade-in kit. You must mail your old device back within 30 days of your new phone shipping.
Some users have reported "trade-in nightmares," such as being charged the full price of a new phone because their trade-in was allegedly not received or was processed slowly.
You can trade in your device either online or at a physical retail location:
Helps reduce e-waste by recycling or refurbishing old technology. Cons:
Customers on the Infinite Access plan can trade in their previous device for an annual upgrade. Review: Is It Worth It?
Choose a device on the Boost Mobile website and select the trade-in option.