: Enable "Update Account if an Account is matched" to ensure that if the prospect already exists in your system, the data syncs to the existing record rather than creating a duplicate. Alternative: Instant Pot "Sauté" Feature
: Use this node to update the Salesforce owner to the Assignee selected by the platform during the live interaction. chili_1
: In your workspace, navigate to your Chat Journey settings. You will need to route your visitor for a Live Chat or Meeting first. : Enable "Update Account if an Account is