Help is also available by messaging @BestBuySupport on X (formerly Twitter) or through Facebook . 2. Specialized Support Tiers
Support for account managers is restricted to business hours, typically 9 a.m. to 5 p.m. CT for chat and 7 a.m. to 6:30 p.m. CT for phone consultations, Monday through Friday. 3. Support for Specific Products best buy online customer service hours
Standard customer care for orders and general inquiries is available through several channels: Help is also available by messaging @BestBuySupport on
These members receive priority access to the 24/7 tech support line. best buy online customer service hours
Available 24/7/365 for troubleshooting, virus removal, and setup assistance via phone and online chat.
For house brands (like Insignia or Rocketfish), support is available online or by phone during the following windows: 8 a.m. to 9 p.m. CT.