Warfare Cross Buy Issues - Advanced

Since this is a legacy title, official support is limited, but you can still submit reports through these channels:

: Players often mistake the "Xbox for PC" and "Xbox Console" versions as cross-buy. Advanced Warfare is not part of the Xbox Play Anywhere program; console and PC licenses are completely separate.

: Use the Official Bug Report Tool to log entitlement issues. advanced warfare cross buy issues

Switch to the newer console (PS4/Xbox One) and check the "Library" or "Ready to Install" section rather than the main store page. :

Search for Advanced Warfare and ensure it says "Download" or "Purchased." Trigger a small download (even a theme or free add-on). Since this is a legacy title, official support

If the game launches but DLC is missing, go to the game’s "Manage Content" menu on your console and manually uncheck/recheck DLC to force a sync update.

: If the store is charging you for a game you already own digitally, contact PlayStation Support or Xbox Support directly, as they handle the transaction licenses. Switch to the newer console (PS4/Xbox One) and

: If you can't connect after a successful cross-buy transfer, check the Call of Duty Server Status page. Feedback and Bug Report - Activision Support